Privacy Policy
LinXin Technology Co., Ltd. (hereinafter:"LINXIN", "we", "us", or "our") respects the privacy of its users and online visitors; and recognizes the importance of providing a secure environment for them. We have adopted a company-wide online Privacy Policy ("this policy","policy") that explains how we collect, store, and use the information you provide us.
You acknowledge that you have read and understood this privacy policy. If you do not agree with this policy, you must not use our Services. If you change your mind in the future, you may withdraw your consent to use of your personal information in accordance with this policy. You agree that if you are under the age of legal majority where you access the services, you have to make sure that your legal guardian has read, understood, and agreed to this policy.
(1) To complete the registration process
In order to successfully create an account, you will need to provide some personal information. If you do not provide this information, you will not be able to use the basic functions of our service.
(2) To provide you with online shopping services
(3) In order to better provide product display, personalized recommendation, and send promotional marketing information services.
The information you provide will help us offer you better services and experience. The information you provide will continue to be authorized to our use during your use of the Services. After you cancel your account, we will stop using this information and delete it.
Personal information refers to all kinds of information recorded electronically or otherwise that can identify a specific natural person alone or in combination with other information, or reflect the activities of a specific natural person. This section describes the different types of personal information we collect and how we collect it.
(1) We will collect and use the following information about you:
when you register for the Game (including your nominated nickname, or custom accounts and information we import from your connected social media account (Facebook, Google) in order to set up your profile, including your name as it appears on your social media profile and your profile picture);
when you log-in as a 'guest' in order to use the Game (your nickname);
when you participate in a survey in the Game (in which case we will process the information you provide to us as part of the survey);
when seeking help from us such as your name, telephone number and records of the issues you experience;
Billing information, such as your name, payment card number and payment account details;
We automatically collect certain data from you when you use the Game, including your IP address and device information (such as application version, network type, OS) and information regarding your use of the Game, such as date and time stamps of actions. We also collect and store your data each time you interact with us, for example, when you use in-app support to communicate with us.
Information you generate and display in the course of using our services.
You may provide additional information as part of your profile (such as gender).You may also provide or generate information when you communicate with other users in the Game (e.g.,chat log data,chat content).
Data we collect from third parties.
Data we receive if you link a third party tool with the Service (such as Facebook,Google)
Demographic data (such as to determine the coarse location of your IP address)
Data to fight fraud (such as refund abuse in games or click fraud in advertising)
Data from platforms that the games run on (such as to verify payment)
Data for advertising and analytics purposes, so we canprovide you a better Service
For data analysis and research, third-party SDK statistical services and to improve our products and services, we will collect data based on your interactions with us and the choices you make, including your privacy settings and the products and features you use, SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, standalone device identifier, iOS advertising identifier (IDFA), Android advertiser identifier, network card (MAC) address, International Mobile Equipment Identity (IMEI), device model, terminal manufacturer, terminal device operating system version, session start/stop time, language, location, time zone and network status (WiFi, etc.), the usage of your hard disk, CPU and battery, etc.
When we want to use information for other purposes not specified in this policy, we will ask for your consent in advance.
When we want to use information collected for a specific purpose for other purposes, we will ask for your consent in advance.
(2) We will use your information in the following ways:
Nickname: We use this information to create your account for the Game in accordance with your request.
Social ConnectInformation including but not limited to:(Facebook) Name,Facebook ID,profile picture; (Google) Nickname, profile picture: We use this information to:create your account for the Game in accordance with your request;share in-game photos on Facebook at your request.
Generated Open ID: We generate this and use this to store your Game data (including level and progress) with your profile.
Game Play Statistics (Level,Score/s): We use this information to provide you with feedback and information about your gameplay and progress.
Ip Address: We use this information to improve our services, including the functionality of the Game.
Device ID, Device Information: We use this information:to improve our services,including the functionality of the Game; for security and verification purposes; identify and address bugs and assess game function for optimization; and to combat users registering for multiple accounts.
Chat Data: If you enable chat services (audio or text) then we will process such data in order to deliver your messages to other users.
Transaction Records(payments on Google Play or App Store): We use this information to maintain a record of your transaction history.
Customer Support Ticket ID & User Communications with Support: We use this information to improve our services, provide troubleshooting such as addressing and remediating technical issues and bugs.
Security-Related Information: We use this information:for security and verification purposes; identify and address bugs and assess game function for optimize action; solve game crashes and optimize compatibility of devices with the game; and to combat users registering for multiple accounts.
Survey Information and content of survey responses: We use this information to improve our services.
In all of the above cases and purposes, we may analyze, profile and segment all collected data.
(1) We use cookies and other similar technologies(e.g.web beacons, log files, scripts and eTags) ("Cookies") to enhance your experience using our services. Cookies are small fileswhich, when placed on your device, enable us to provide certain features and functionality. You have the option to permit installation of such Cookies or subsequently disable them. You may accept all cookies, or instruct the device (in the case of the Game) to provide notice at the time of installation of cookies, or refuse to accept all cookies by adjusting the relevant cookie retention function in your device. However, in the event of your refusal to install cookies, the Game may be unable to operate as designed.
(2) Website beacons and pixel tags
In addition to cookies, we use other similar technologies such as web beacons and pixel tags on our website. For example, emails we send you may contain click-through URLs that link to content on our website. If you click on the link, we will track the click to help us understand your product or service preferences and improve customer service. A web beacon is typically a transparent image embedded in a website or email. With the help of pixel tags in emails, we can know if an email has been opened. If you do not want your activity to be tracked in this way, you can unsubscribe from our mailing list at any time.
(3) Do Not Track
Many web browsers have a Do Not Track feature that posts Do Not Track requests to websites. Currently, the major Internet standards organizations do not have policies that dictate how websites should respond to such requests. But if your browser has Do Not Track enabled, then all of our websites will respect your choice.
(1) Sharing
We will not share your personal information with any other company, organization or individual, except in the following cases:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities.
3. Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share necessary personal information and will be bound by the purposes stated in this Privacy Policy. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again.
We and our affiliates must comply with our data privacy and security requirements. We will only share your personal information for legitimate, necessary, specific and clear purposes, and will only share personal information which is necessary to provide services.
*For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to process personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.
(2) Assignment
We will not transfer your personal information to any company, organization or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. When involving mergers, acquisitions or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to seek your authorization and consent again.
(3) Public disclosure
We will only publicly disclose your personal information in the following circumstances:
1. After obtaining your explicit consent;
2. Disclosure based on law: We may publicly disclose your personal information under the circumstances of laws, legal procedures, litigation or mandatory requirements of government authorities.
Personal Information is kept until the end of its life cycle (except if otherwise required to be retained by applicable law).When destroying personal information, measures will be taken to make the personal information irrecoverable or irreproducible, and electronic files which contain personal information will be deleted permanently using a technical method which makes the files irreproducible.
In the event that the processing and retention period have terminated, but personal information is required to be retained continuously for other reasons including for the purposes as prescribed under applicable laws, the relevant personal information will be stored and maintained separately from other types of personal information. If you require us to destroy your personal information before the end of its life cycle (as set out in the retention policy above), you can contacting us via email, we will destroy your personal information in accordance with local laws.
(1) We have used industry-standard security protection measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. For example, when exchanging data (such as credit card information) between your browser and the Services SSL encryption protection; we also provide HTTPS safe browsing on our website; we use encryption technology to ensure the confidentiality of data; we use trusted protection mechanisms to prevent malicious attacks on data; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information. In addition, we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
(2) We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for as long as is necessary to achieve the purposes described in this Policy, unless an extension of retention is required or permitted by law.
(3) The Internet is not a completely secure environment, and email, instant messaging, and communication with other users are not encrypted, and we strongly recommend that you do not send personal information through such means. Please use a complex password to help us keep your account secure.
(4)We will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.
(5) After the unfortunate occurrence of a personal information security incident, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, remedial measures for you, etc. We will promptly inform you of the relevant circumstances of the incident by email, letter, telephone, push notification, etc.. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner.
At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.
You have certain rights in relation to the personal information we hold about you. Some of these only apply in certain circumstances (as set out in more detail below). We must respond to a request by you to exercise those rights without undue delay and at least within one month (though this may be extended by a further two months in certain circumstances). To exercise any of your rights, please email us.
(1) Access
You have the right to access personal information we hold about you, how we use it, and who we share it with.You can access the personal information you have made available as part of your account by logging into your Game account and by contacting us. If you believe we hold any other personal information about you, please contact us.
(2) Portability
You have the right to receive a copy of certain personal information we process about you. This comprises any personal information we process on the basis of your consent (e.g., certain survey information) or pursuant to our contract with you. You have the right to receive this information in a structured, commonly used and machine-readable format. You also have the right to request that we transfer that personal information to another party.
If you wish for us to transfer such personal information to a third party, please ensure you detail that party in your request. Note that we can only do so where it is technically feasible. Please note that we may not be able to provide you with personal information if providing it would interfere with another's rights (e.g.,where providing the personal information we hold about you would reveal information about another person or our trade secrets or intellectual property).
(3) Correction
You have the right to correct any personal information held which is inaccurate. You can access the personal information you have made available as part of your account by logging into your game account. If you believe we hold any other personal information about you and that information is inaccurate, please contact us.
(4) Erasure
You can delete your account,or remnove certain personal information,by logging into your game account.If there is any other personal information you believe we process that you would like us to erase, please contact us.
We may need to retain personal information if there are valid grounds under data protection laws for us to do so (e.g.,for the defence of legal claims or freedom of expression) but we will let you know if that is the case. Where you have requested that we erase personal information that has been made available publicly on the game services and there are grounds for erasure, we will use reasonable steps to try to telI others that are displaying the personal information or providing links to the personal information to erase it too.
(5) Restriction of Processing to Storage Only
You have a right to require us to stop processing the personal information we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal information, we may use it again if there are valid grounds under data protection laws for us to do so (e.g.,for the defence of legal claims or for another's protection). As above, where we agree to stop processing the personal information, we will try to tell any third party to whom we have disclosed the relevant personal information so that they can stop processing it too.
You may request we stop processing and just store the personal information we hold about you where:
·you believe the personal information is not accurate for the period it takes for us to verify whether it is accurate;
·you wish to erase the personal information as the processing we are doing is unlawful but you want us to retain the personal information but just store it instead;
·you wish to erase the personal information as it is no longer necessary for our purposes but you require it to be stored for the establishment, exercise or defence of legal claims.
(6) Objection
You have the right to object to our processing of personal information about you. We will consider your request in other circumstances by contacting us.
(7) Announcements
We may from time to time send you announcements when we consider it necessary to do so (such as when we temporarily suspend game access for maintenance, or security, privacy or administrative-related communications). You may not opt-out of these service-related announcements, which are not promotional in nature.
(8) Respond to your requests above
For security purposes, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request. We will respond within thirty days.
In principle, we do not charge a fee for your reasonable request, but we will charge a certain cost for repeated requests that exceed reasonable limits. We may refuse requests that are unreasonably repetitive, require excessive technical means (e.g., need to develop new systems or fundamentally change existing practices), pose a risk to the legitimate rights and interests of others, or are highly impractical (e.g., involve backing up information stored on tape).
Our products, websites and services are primarily intended for adults. Children may not create their own user accounts without the consent of a parent or guardian.
Where we collect children's personal information with parental consent, we will only use or publicly disclose this information as permitted by law, with the explicit consent of parents or guardians, or as necessary to protect children.
Although local laws and customs define children differently, we consider anyone under the age of 14 to be a child.
If we discover that we have collected personal information from a child without prior verifiable parental consent, we will try to delete the relevant data as soon as possible.
We may update this privacy policy from time to time. If we make material changes in the way we collect, use, retain or share your personal information, we will notify you by sending you an email at the last email address that you provided us, or by posting notice of the changes on the services covered by this privacy policy. Unless otherwise mandatory provisions of laws, regulations or regulatory provisions, the adjusted or changed content will take effect 7 days after notification or publication. Your continued use of our Services will signify your acceptance of these changes, which means that you have fully read, understood and accepted the revised privacy policy and are bound by it.
We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction. We take steps to ensure adequate safeguards are in place to enable transfer of information and the use and disclosure of information about you, including personal information, as described in this Policy.
The original language of this Privacy Policy is in English; any translations are provided for reference purposes only. To the maximum extent permitted by applicable law, you waive any right you may have under the law of your country to have this Privacy Policy written or construed in any other language.
Questions, comments and requests regarding this policy are welcomed. Please contact us at anytime. Under normal circumstances, we will reply within 30 days.